lockdesk - Independent Software Reseller

Last updated: August 27, 2026

1. 30-Day Money-Back Guarantee

At lockdesk, your satisfaction is our top priority. We offer a comprehensive 30-day money-back guarantee on all our antivirus software purchases. If you are not completely satisfied with your purchase, you are eligible for a full refund within 30 days of the original purchase date.

2. Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

The request for a refund must be made within 30 days of the purchase date.
For software purchases, the license key will be deactivated upon refund processing.

3. Non-Refundable Items

The following are not eligible for a refund:

Software licenses purchased from third-party vendors directly (please contact the vendor directly for purchases not made on our site).

4. How to Request a Refund

To request a refund, please contact our support team:

Email: support@lockdesk.online
Phone: +1-888-824-2213

Please include your order number, the email address used for the purchase, and a brief reason for the refund request. This helps us improve our products and services.

5. Processing Time

Once your refund request is approved, it will be processed immediately. However, depending on your financial institution, it may take 5-10 business days for the funds to appear on your credit card or original method of payment.

6. Changes to this Policy